Track Your Order
Track Your Order
Once your order ships, you will receive an email containing your tracking number, the carrier name, and tracking instructions. You can track your package directly on the carrier's website using that number.
How to Track
- Check your email for the shipping confirmation from Your Yard Haven.
- Copy the tracking number provided.
- Enter it on the carrier's website (USPS, UPS, FedEx, or the LTL freight carrier listed in your email).
You can also view your order status any time by logging into your account and visiting your Orders page.
Large Equipment and Freight Shipments
Greenhouses, gazebos, pergolas, fire pits, chicken coops, and other large items ship via LTL freight. For freight shipments, the carrier will contact you to schedule a delivery appointment. Freight tracking updates less frequently than parcel tracking — this is normal.
Need Help?
If your tracking has not updated, your package is delayed beyond the estimated delivery window, or you have any other question about your shipment, contact us and we will look into it for you.
Email: [insert email address]
Phone: [insert phone number]
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM EST
Response Time: Within 1 business day